Timeless Egypt Terms and Conditions

Booking your Holiday

Upon booking your holiday with Timeless Egypt a 70.00 GBP deposit/per person/per tour is required to confirm your reservation.

Once we have received your chosen travel arrangements, as well as your deposit, you will be sent a confirmation via e-mail.

Check this confirmation, together with all other documents, to ensure they fully agree with your instructions.

Following confirmation, we will send you an invoice of the remaining balance to be paid either by Cash/Visa/Master Card or Travelers Cheque upon your arrival in Cairo.

Amendments

Please advise us immediately should you wish to make any changes to your booking after it has been confirmed.When a member of your party is prevented

from traveling, (i.e. – as a result of personal injury, illness, illness of a close relative or unavoidable work commitments), the person concerned may transfer his

or her booking to another qualified person provided we are notified no less than 14 days before departure.

Cancellation by you

You have an option to cancel your holiday arrangements which must be exercised in writing and sent by fax or recorded delivery. The fees for this option are listed below.

Before departure:

1) More than 4 weeks notice, all deposit refunded.

2) Less than 4 weeks notice, no deposit refundable.

Insurance

It is the travelers’ responsibility to ensure that adequate travel insurance is obtained prior to departure.

Tour Prices

The prices in our brochure and website are valid until January 1, 2017. Timeless Egypt reserves the right to alter the prices as a result of fluctuation in exchange rates or

transfer prices. In this case an amended invoice will be sent to the client. If the alteration results in an increase of more than 15% of the original price quoted, the client may

cancel the booking and obtain a full deposit refund.

Children’s Policy

Children under 5 years old are FREE. Children aged 6 -11 years old receive a 50% discount. Children over the age of 12 will be charged the same rate as an adult.

Unused Services

No refund or compensation can be obtained from Timeless Egypt for any unused accommodation, service or feature. No refund is exchangeable or assignable.

If clients make any alterations to any portion of their holiday it will be completely at their own expense.

Responsibilities

Timeless Egypt only accepts responsibility for arrangements of your holiday which are wholly within its control. Timeless Egypt has no direct control over outside agents,

but will give all reasonable assistance in resolving any complaint or claim.

Timeless Egypt accepts no responsibility and shall not be liable for any loss, damages or expenses arising from delays, transport failure, strikes, political unrest, fire, and

flood or government action.

Holiday Description

The information about the tours featured here was given in good faith and considered accurate at the time of publication. By accepting these terms and conditions

you accept it might be necessary to vary or modify any tour itinerary or its contents due to local prevailing conditions, and agree to be bound by the tour leader

or representative.

If this occurs, Timeless Egypt reserves the right to substitute alternative arrangements without compensation and accept no liability for loss of enjoyment of the holiday

described in the brochure as a result of such changes.

Passport, Visa and Health Requirements

It is your responsibility to ensure all members of your party have all necessary passports and visas prior to departure. For those booking tours in Egypt,

a full Egyptian visa is required.

We cannot accept any responsibility if you are denied entry into the country or onto any flight due to inadequate travel documentation. Any costs or expenses incurred

as a result will be your responsibility.

Details of current passports, visas and health documents required for your arrangements are available upon request.

Requirements can change from time to time and you should check the current information well before your departure date.

Feedback

If you have feedback about any aspect of your holiday arrangements please inform our staff immediately.

We welcome any suggestions about how we can improve our service and will promptly attempt to resolve any problems and mitigate any losses,

expenses or costs you incur.